Do your HR processes provide adequate protection when staff breach CQC standards or safeguarding?

care home 600 no words  At Recruit123 we offer low cost recruitment advertising campaigns to many companies that do not have the budget for an internal recruitment team.  Such clients sometimes do not have the headcount for a dedicated HR person either.

That is why we partner with several independent HR Consultants who can help our clients on an adhoc, or retained basis, for a fraction of the cost of employing a full-time HR Officer or Manager.  This enables us to refer clients to the HR professional who can best help them.

The field of employment law can be a tricky one to navigate and mistakes can be very costly to businesses.  Where budgets are often already stretched, an expensive claim or fine can ruin a business, financially or by reputation.

For our care home and domiciliary care providers we recommend highly experienced HR professional, H Sanghera, of Direct HR Solutions.  H has over 20 years’ experience and has worked with several independent, and smaller group, care providers.  He is familiar with CQC standards and safeguarding and handles everything from contracts and compliance through to more complex disciplinary issues.

H recently handled a case where a Care Worker was found to be falsifying care documentation.  A resident had fallen and broken her leg.  She was admitted to hospital, along with her individual care documentation.  It was found that this had been completed in advance of actual events and so the medication and fluid intake records were inaccurate.  The matter was reported to the Safeguarding Team and CQC was informed.

H advised his client to suspend the employee while a full investigation was conducted.  The worker was subsequently dismissed for gross misconduct.  The client could dismiss in the knowledge that all aspects of the process had been handled compliantly to avoid any risk of later legal action from the ex-employee.

If you do not have a dedicated HR professional in your business, now would be a good time to talk to H.  Especially if you haven’t reviewed employment contracts, or handbooks, for a while, or if you have performance, absence or disciplinary issues that need resolving.

Talk, in confidence, to H Sanghera at Direct HR Solutions on 07908 526464. 

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